121 Business O-Level/IGCSE Paper-1 Topical Workbook

UNIT 1 UNDERSTANDING BUSINESS ACTIVITY
1.1 Business Activity
1.2 Classification of Business
1.3 Enterprise, Business Growth and Size
1.4 Types of Business Organization
1.5 Business Objectives and Stakeholder Objectives
Answer Section
1.1 Business Activity
1.2 Classification of Business
1.3 Enterprise, Business Growth and Size
1.4 Types of Business Organization
1.5 Business Objectives and Stakeholder Objectives

UNIT 2 PEOPLE IN BUSINESS
2.1 Motivating Employees
2.2 Organisation and Management
2.3 Recruitment, Selection and Training of Employees
2.4 Internal and External Communication
Answer Section
2.1 Motivating Employees
2.2 Organisation and Management
2.3 Recruitment, Selection and Training of Employees
2.4 Internal and External Communication

UNIT 3 MARKETING
3.1 Marketing, Competition and the Customer
3.2 Market Research
3.3 Marketing Mix
3.4 Technology and Marketing Mix
3.5 Marketing Strategy
Answer Section
3.1 Marketing, Competition and the Customer
3.2 Market Research
3.3 Marketing Mix
3.4 Technology and Marketing Mix
3.5 Marketing Strategy

UNIT 4 OPERATIONS MANAGEMENT
4.1 Production of Goods and Services
4.2 Costs, Scale of Production and Break-even Analysis
4.3 Achieving Quality Production
4.4 Location Decisions
Answer Section
4.1 Production of Goods and Services
4.2 Costs, Scale of Production and Break-even Analysis
4.3 Achieving Quality Production
4.4 Location Decisions

UNIT 5 FINANCIAL INFORMATION AND DECISIONS
5.1 Business Finance Needs and Source
5.2 Cash-flow Forecasting and Working Capital
5.3 Income Statements
5.4 Statement of Financial Position
5.5 Analysis of Accounts
Answer Section
5.1 Business Finance Needs and Source
5.2 Cash-flow Forecasting and Working Capital
5.3 Income Statements
5.4 Statement of Financial Position
5.5 Analysis of Accounts

UNIT 6 EXTERNAL INFLUENCES ON BUSINESS ACTIVITY
6.1 Economic Issues
6.2 Environmental and Ethical Issues
6.3 Business and the International Economy
Answer Section
6.1 Economic Issues
6.2 Environmental and Ethical Issues
6.3 Business and the International Economy